Storm Creek
  • Eagan, MN, USA
  • Salary
  • Full Time

Storm Creek Apparel Allowance, Health Insurance, Life Insurance, 401K Contribution

Storm Creek is a fast-growing, Minnesota-based apparel brand with a compelling niche in three distribution channels: retail/resorts, corporations, and consumers. Thoughtful design, incredible quality, and a world-first ethos all add up to our mission of BETTER PRODUCT FOR THE GREATER GOOD. Our work environment is fast-paced, collaborative, and fun. We run our company on the proven Entrepreneurial Operating System (EOS) and our core values drive us daily:

  • Always Seek Better
  • Have Passion for Growth
  • Engage with Purpose
  • Think and Be Curious

Position Overview:

As a Storm Creek's Customer Experience (Service) Team Member, the Customer Support Specialist is responsible for providing outstanding customer and sales support.

The ideal candidate is a highly motivated self-starter with proven customer service experience, eager to dig in and support customers and manage orders through the Storm Creek customer journey.

Primary Responsibilities:

  • Generate and distribute cross-functional order and sales reports.
  • Provide critical support to all sales activities.
  • Deliver outstanding customer communications, via phone, live chat, and email.
  • Ensure excellent new customer onboarding.
  • Accurately enter and manage all orders in the Storm Creek ERP system.
  • Oversee, enter, and update customer and account data in the CRM and ERP systems.
  • Active participation in weekly team meetings.
  • Additional projects as assigned.


  • 2 to 5 years of related work experience.
  • Exceptional attention to detail.
  • Strong multi-tasker.
  • Proficient with Microsoft Office Suite and Excel, and familiar with ERP and CRM software.
  • Strong verbal and written communication skills.
  • Ability to troubleshoot.
  • Flexible and able to pivot priorities quickly.
  • Team-first ethos.
  • Stellar follow-through.
  • Upwardly mobile and promotable.
  • Very organized.
  • Cheerful and enthusiastic.
  • Self-motivated, with high energy and thrives in a fast-paced, growing business.
Storm Creek
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